There is plenty of free street parking available at all times, so your visit is simple and stress-free from the moment you arrive.

When you arrive at The Heart Wollongong, feel free to take a seat on the comfortable sofas in the waiting area — I’ll come and meet you personally when your session is ready to begin. My room is clearly signed Lume Physio, so you’ll know you’re in the right place, and I’ll guide you in from there.

What should I wear to my appointment?

Wear comfortable clothing that allows you to move easily. Activewear or loose-fitting clothing is ideal so I can assess your movement and treat the area comfortably.

Do you accept private health funds?

Yes, we accept all major private health funds. Your rebate will depend on your individual policy and level of cover.

Can I claim through Medicare?

Yes, Medicare rebates are available with a valid Chronic Disease Management (CDM) Plan from your GP. If you’re unsure whether you’re eligible, your GP can guide you.

Do you see Workers Compensation patients?

Yes , we accept Workers Compensation claims. Please bring your claim number and insurer details so I can process everything smoothly for you.

Do you offer hands-on treatment?

Absolutely. Most sessions include a mix of hands-on treatment, movement assessment, and personalised exercise programming.

Can I bring someone with me?

Of course — you’re welcome to bring a support person if it helps you feel comfortable.